Because each Mystery scoop is specially prepared and sealed, refunds and exchanges are not available.
Due to the nature of our mystery products, all Mystery Scoops and mystery boxes are non-refundable and non-exchangeable.
All sales are final once an order has been placed.
This policy does not affect your rights under South African consumer law in the event that an item is defective or damaged.
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If a return is approved, return shipping costs will be for the customer’s account.
Returns should be sent back in original, unused condition and packaging.